HelpLine is looking for a compassionate, supportive, and dedicated licensed professional to join our team full-time as a Crisis Engagement Coordinator I. You will play a vital role in assisting individuals referred to our program by conducting caring contact follow-up calls, texts, and emails. In this position, you will help individuals navigate their toughest moments with empathy and support through active listening and de-escalation strategies. You will assess each participant's safety and needs, assist with safety planning, and provide relevant resources from our extensive database. Additionally, you will refer participants to mental health and substance use treatment services. Collaboration with our Hotline team and network of local providers is essential to ensure seamless continuity of care. You will also serve as a backup responder for our Hotline to 988 National Suicide Lifeline. Join HelpLine as a Crisis Engagement Coordinator I and make a real difference by offering vital support to those in crisis!
View a full description here: https://helplinedelmor.org/about-us/careers-internships/crisis-engagement-coordinator-one/